5 Year Limited Warranty

Hanamint Corporation Inc. warrants to the original retail buyer that if the furniture frame fails structurally within five (5) years from date of purchase, Hanamint will replace the part, repair the frame, or replace the entire item at our option. Replacement will be in the original color and style whenever possible; however, equal value replacement will be offered in the event of product discontinuance. Hanamint warrants the powder coat finish for three (3) years from date of purchase, including peeling or blistering. Warranty period is one (1) year for wicker, wood, cushions, sling fabrics and umbrella frames. This limited warranty applies to residential use only. Hanamint does not warrant against acts of nature, commercial use, normal wear and tear, chipping, fading, exposure to harsh chemicals or solvents, abuse, freeze damage, glass breakage, wind damage or failure to take reasonable care of the furniture. Due to the unique nature of hand-applied finishes, fading and wearing of hand-applied finishes is not included in this warranty. Hanamint will not be liable for shipping charges either to or from its warehouse on merchandise returned after 12 months from the date of purchase. When requested, goods must be returned for inspection or a photograph provided to Hanamint Corporation, Inc., or its authorized representative, when requesting parts, replacement, or repair. Original proof of purchase must accompany all warranty claims.

Obtaining Warranty Service: To obtain warranty service please contact the retailer where the furniture was originally purchased within the relevant warranty period and provide a copy of your dated register receipt as proof of purchase. All warranty issues must be handled through the retailer where the furniture was originally purchased.

Product Care

FRAMES

Cleaning: Use mild soap and warm water. Do not use abrasive materials, cleansers or bleach products. Rinse with clean water and dry thoroughly. Drain any water accumulated inside the frames by removing the adjuster glides or foot caps from the bottom of the legs.

WARNING: Water allowed to accumulate inside the frames and then exposed to freezing temperatures can cause damage to the frames. Such damage is not covered under warranty.

Always clean, drain and dry thoroughly before storing for the winter. Maintain glossy finishes by applying a coat of high quality auto wax after cleaning.  

FABRICS

Cleaning: Wipe minor spills immediately. Clean with mild soap, warm water and soft cloth. Although the fabric has been treated to resist stains, over time it may be necessary to use stain removers. Follow the manufacturer’s instructions.

Maintenance: The best way to maintain the beauty of your furniture is to store them in a dry area out of extreme temperatures or severe weather. If your furniture is being used in areas where birds and trees are plentiful, covering your furniture is especially recommended.